Make it
clearer.
“People don’t understand
what we offer.”
Find the words and design that help people understand your business.
Service explanations
Homepage copy
Proposals · Customer guides
DESIGN & PRACTICAL SUPPORT/ CLOSE TO HOME
A little more clarity.
A little more room to breathe.
Useful work.
Neighborly care.
Design and practical support forindependent businesses andcommunity organizations.
Find a place to startMake your message clearer, your everyday work easier, or your next idea real.
We start with what would help most.
LA CASA DEL BARRIOClear agreements. Thoughtful follow-through.
01 / THREE WAYS WE CAN HELP
What would help most?
Something people keep misunderstanding. A process that keeps slowing you down. An idea you’re ready to bring to life.
You don’t need a perfect brief.Start with something you recognize.
Make it
Make it
easier.
“This keeps taking
too much time.”
Simplify the recurring tasks that make everyday work harder than it needs to be.
Handoffs · Follow-up processes
Checklists · Digital workflows
Make it
real.
“We’ve been meaning
to make this.”
Turn a useful idea into a finished piece your business can put to work.
Sales sheets · Presentations
Landing pages · Creative materials
LA CASA DEL BARRIO / SOMETHING TO TAKE WITH YOU
Something useful
for your business.
A ready-to-use customer-message template, service-description worksheet, or simple daily checklist.
Take something usefulFree to use. No sign-up. A little help to begin.
01 / MAKE IT CLEARER
Customer-message template
A clear, friendly reply that tells your customer what happens next.
Download plain text02 / FIND THE WORDS
Service-description worksheet
Turn what you do into a simple explanation people can understand.
Download plain text03 / MAKE IT EASIER
Simple daily checklist
Give the day a little structure, from the first priority to the final handoff.
Download plain textUse what helps. Make it your own. And if you’d like a hand with the next step, tell us what you’re working on.
THE EXPERIENCE BEHIND THE PRACTICE
An understanding of the whole.
A useful place to start.
The Neighborhood House draws on the strategy, design, and organizational work of 1970 Somethin’. Across businesses and nonprofits, we help people connect what they want to accomplish with how the work gets done.
CASE STUDY / NONPROFIT
Project Transition
Helping good programs work together.
Project Transition offered sports, STEM, creativity, leadership, and mentorship. The challenge was connecting those worthwhile experiences into a clearer path for young people.
We helped align programs, people, and partnerships around a shared approach to youth development, with a staged plan for growth.
What changed:
Clearer programs, more intentional partnerships, and a more coherent connection between the mission and the work.
A project of the broader 1970 Somethin’ practice.
Read the case study · PDFCASE STUDY / BUSINESS
Emory Workforce Solutions
Helping a growing business work as one.
Emory’s ambition had grown beyond staffing placements. Its leadership, operations, sales, finance, and marketing needed to support that larger vision together.
We worked across the business to clarify priorities, connect sales with delivery capacity, and bring marketing, customer experience, and financial discipline into closer alignment.
What changed:
Stronger coordination, improved financial controls, and growth accompanied by increased profitability.
A project of the broader 1970 Somethin’ practice.
Read the case study · PDFCLIENT WORK / DIGITAL EXPERIENCE
Canniverse
A complex plan,made easier to understand.
We translated Canniverse’s proposed ninety-day capital plan into a digital experience connecting priorities, deliverables, responsibilities, and the evidence needed to assess progress.
What we made
Strategic messaging, information design, and an interactive website.
What it helps people do
Understand the proposed plan, examine its assumptions, and see what must be demonstrated next.
Shown as an example of strategy and design. Financing and operating milestones remain proposed.
Your first step can be small.
A clearer service page. A smoother customer handoff. A proposal that explains your value.
We consider the bigger picture, then agree on one useful piece of work.
02 / A SIMPLE WAY OF WORKING
Start with one useful result.
- 01
Tell us what’s happening.
A brief conversation about what you’re trying to improve and what keeps getting in the way.
- 02
Know what you’re agreeing to.
When there’s a fit, we propose a specific piece of paid work, with a clear scope, fee, and delivery date. You decide whether to proceed.
- 03
Put the work to use.
We make what we agreed, help you use it, and check whether it helped.
AN OPEN INVITATION03 / THE PEOPLE BEHIND THE WORK
A neighborhood practice.
Someone you can talk to.
You’ll work directly with Mark Quest, founder of 1970 Somethin’.
My work brings together strategy, design, and practical problem-solving. I start by listening, make the next step clear, and follow through on what we agree.
OUR HOUSE IS ROOTED HERE.OUR DOOR IS OPEN.
04 / LET’S BEGIN WITH ONE THING
What’s one thing you’d like to make clearer, easier, or real?
A few honest sentences are enough. I’ll read them and reply personally.
You’re always welcome.